Frequently Asked Questions (FAQ)

What products does Hindustan Packaging offer?

Hindustan Packaging provides a wide range of packaging solutions, including custom-designed packaging, eco-friendly packaging, and high-quality packaging materials for various industries.

Do you offer free product samples?

We do offer product samples; however, if the value of the sample request is higher, the sample will be provided on a paid basis. Please contact us for more details regarding sample pricing and availability.

Are you a manufacturer or a trading company?

We are both a manufacturing and trading company.

Where is Hindustan Packaging located?

We are located in Bengaluru, South India, and provide packaging solutions to businesses locally and internationally.

How can I get a quote for packaging services?

You can request a quote by visiting our Contact page and filling out the inquiry form, or you can reach us via email or phone for personalized assistance.

Account & Orders

Do I need to create an account to place an order?

Creating an account is not required, but it is recommended for easier tracking of your orders and managing production.

How can I track my order status?

Once your order is shipped, you will receive a carrier's tracking number via email, which can be used to track your order.

Price & Lead Time

How about the price?

We offer manufacturer-direct prices for our products, ensuring you get the best deals on high-quality packaging solutions.

What is the lead time for orders?

The lead time depends on the order quantity. For small orders, it usually takes 5-7 working days, while larger orders will require further negotiation.

Payment & Shipping

What payment methods do you accept?

We accept one bank cheque and online net banking transfers. We don't accept cash or UPI payments, and we kindly request that you refrain from scanning any barcode.

What are your shipping options?

We offer domestic and international shipping through trusted carriers. Shipping times and costs may vary depending on your location and the nature of your order.

Privacy & Security

How do you protect my personal information?

Your privacy is important to us. We use industry-standard encryption and security protocols to safeguard your personal information. For more details, please read our Privacy Policy.

Returns & Refunds

What is your return policy?

We accept returns on certain products within 5 days of purchase, only if there is an issue with our product or if it does not match the order placed. Please visit our Terms of Service page for more information on our return and refund policies.

Contact Us

If you didn’t find the answer to your question in our FAQ section, please reach out to us: